Someone actually found the problem
The most common review we get is from a property that had already had two or three plumbers guess at it. A camera is not a magic trick, it is just the step most people skip.
Reviews
1,300 reviews.Five stars.
Across two and a half decades of Melbourne drain work. Here is a cross-section, including the jobs that started as a blockage and ended as a liner.
- 50yrLiner warranty
- 1,300+Five-star reviews
- 25+Years in Melbourne drains
- 130+Suburbs covered
VBA licensed #43464Master Plumbers #504231Fixed price before we startSame-day CCTV inspections
01 — Verbatim
What Melbourne says
★★★★★
“Excellent job clearing and fixing the tree roots blocking our sewer pipe. Straight answers, no upsell, and the driveway never got touched.”
Rob C.
Camberwell · Sewer line, tree roots
★★★★★
“We had four plumbers come out. Nick was the only one who actually found the problem instead of guessing, and the camera footage proved it.”
Mary X.
Kew · Recurring blockage
★★★★★
“Nick has been maintaining and clearing our sewer pipes from tree roots for years. Customer service is 10/10 and the relining finally ended it.”
Ursula C.
Brighton · Ongoing root intrusion
★★★★★
“Great service by Joe and the team on our stormwater pipe. Turned up when they said they would and left the place cleaner than they found it.”
Ivan B.
Essendon · Stormwater repair
★★★★★
“The whole experience was seamless from start to finish. Quoted up front, no surprises at the end, and the report was in my inbox the same day.”
Brandon C.
Oakleigh · Drain repair
★★★★★
“Rang at 3pm Saturday, fixed by 8pm. Believe the five star reviews — under two hours on site and everything was working again.”
Longy
Glen Waverley · Weekend emergency
Reviews shown are from the Google profile of our parent business, DrainPro — same crews, same trucks, same licence.
02 — Why it reads the same every time
The three things people mention
The price did not move
Fixed before we start, unchanged at the end. If the footage misses something we stop and talk to you rather than adding it to the invoice.
Nothing had to be put back
No trench, no concreting bill, no landscaper in a fortnight later. For most people that is the part they did not realise they were buying.
Questions
About these reviews
Where do these reviews come from?
They are from the Google Business Profile of our parent business, DrainPro, which has been reviewed more than 1,300 times. Same crews, same trucks, same licence — the relining brand is newer than the reviews are.
Are the reviews verified?
They are public Google reviews tied to real accounts, and they are visible on the DrainPro profile. We have not paid for them and we do not filter them.
What is the average rating?
5.0 across more than 1,300 reviews at the time of writing. It moves fractionally as reviews come in, which is what you would expect from a real profile.
Can I speak to a past customer?
For larger jobs — body corporate, commercial, multi-run residential — yes. Ask when we quote and we will put you in touch with someone whose job looked like yours.
Do you have photos of completed work?
Better than photos: before and after CCTV footage from every relining job we do. We can show you footage from a comparable run on your street when we come out.
What happens if I am not happy?
Call us before you post. Everything we install is documented on camera, so a dispute is usually settled by watching the footage together. The liner carries a 50-year manufacturer warranty on top of that.
Book an inspection
Get the pipe looked at
Tell us what the drain is doing and we will book a CCTV inspection, usually same day. No charge, no obligation, and you keep the footage either way.
Oakleigh depot48 Downing Street, Oakleigh VIC 3166
Essendon depot65 Rose Street, Essendon VIC 3040
Ivanhoe depot26 Seddon Street, Ivanhoe VIC 3079
Mon – Fri6:30am – 7:00pm
Saturday7:00am – 5:00pm
Sunday8:00am – 4:00pm
Emergencies24 hours